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The Profitable Cleaner
Welcome to The Profitable Cleaner Podcast, the #1 podcast in the Cleaning & Facility Maintenance Industry.
The mission of this podcast is simple; to impact Cleaning businesses of all kinds by bringing you captivating interviews, expert insights, and actionable strategies that will elevate your business to new heights.
Bringing you the discussions and knowledge you WANT and the stories and inspiration you need.
We talk about Sales, Technology, Marketing, Operations, Strategy, Leadership, Mindset, Health, GOD and so much more…..
All to unleash the best version of YOU & turn you into a Profitable Owner.
Now, are you ready to Profit?
Episodes
205 episodes
Why Your Cleaning Business Needs SOPs—Even If You're Small | Polishing Profits Ep. 9
Your hosts Mark Anderson, Sharon Cowan CBSE, and Ed Selkow dive into operational efficiency and process improvement in this episode of Polishing Profits.If you think standard operating procedures (SOPs) are only for big companie...
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11:17
#196 What War Taught Me About Sales, Leadership, and Never Quitting
Success in business isn’t just about tactics—it’s about perspective, resilience, and the mindset you build when everything is on the line.In this episode, James sits down with Danny Keels—janitorial sales leader, Army veteran, and season...
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Episode 196
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52:37
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#195 What I Learned Losing $80,000 from a Bad Business Deal
Most entrepreneurs measure themselves by how much they earn, what they own, or how much they invest. But what happens when your biggest investment goes bad—and you lose almost everything?In this episode, James sits down with Ben Kennedy—...
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Episode 195
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57:54
How to Hire the Right Manager for Your Cleaning Business (Without Losing Control) | Polishing Profits Ep. 8
Your hosts Mark Anderson, Sharon Cowan CBSE, and Ed Selkow tackle one of the hardest parts of scaling a cleaning company: finding and developing the right manager who truly has your back.Whether you’re doing $700K or crossing $3 million ...
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25:16
#194 How A New Cleaning Company Landed A $300,000 Contract
This episode is proof that mindset, hustle, and heart can take you farther than any résumé.In this deeply personal and powerful conversation, James sits down with Jay — a successful entrepreneur, relationship-driven barber, and now clean...
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Episode 194
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44:34
Master Your Janitorial Finances: Simple Steps to Big Profits | Polishing Profits Ep. 7 (Part 4 of 4)
Your hosts Mark Anderson, Sharon Cowan CBSE, and Ed Selkow dive into the final area of the business planning wheel: Finance. This episode closes out the planning series with clear, actionable insights into how to run your janitori...
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19:45
#193 B2B Marketing That Actually Works for Facility Services
If you're a cleaning business owner or blue-collar service pro trying to stand out online, this episode is for you.James sits down with Jeremiah Dalesio, founder of INCITE Productions, to break down how content marketing actually works i...
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Episode 193
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56:58
Mastering Service Delivery for Growth | Polishing Profits Ep. 6 (Part 3 of 4)
Your hosts Mark Anderson, Sharon Cowan, CBSE, and Ed Selkow dive into the third pillar of your Business Planning Strategy—Service Delivery—in this high-impact episode of our 4-part series, “Simplify Planning & Boost Resu...
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24:34
#192 The Mindset Behind Closing $1M+ Contracts
Success in sales isn’t just about strategy — it’s about mindset, discipline, and staying grounded in what actually matters.In this episode, James sits down with Brian Reimer, Regional Sales Director in the cybersecurity space (Cato Netwo...
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Episode 192
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45:09
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How to Build a Janitorial Marketing & Sale Plan That Works | Polishing Profits Ep. 5 (Part 2 of 4)
Welcome to Part 2 of our 4-part series: “Simplify Planning & Boost Results.”In this episode, we tackle the two most critical drivers of janitorial growth: marketing and sales. Hosts Mark Anderson, Sharon Cowan, CBS...
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25:26
#191 How to Stay Grounded When Business Gets Overwhelming
In this deeply honest episode, James sits down with commercial and fashion photographer John S. Miller, whose work has appeared in publications like 303 Magazine and Mile High Sports. From leading worship for nearly two decades to launching his...
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Episode 191
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48:52
Simple Business Planning That Actually Works | Polishing Profits Ep. 4 (Part 1 of 4)
In this first episode of our 3-part series “Simplify Planning & Boost Results,” hosts Mark Anderson, Sharon Cowan, CBSE, and Ed Selkow break down how to create a realistic business plan that helps janitorial companies grow with clarity....
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19:33
#190 Your Business Won’t Grow Until You Do - Ft Ken Wilkinson
🧭 What do Faith, Ego & Leadership have to do with running a successful company?As it turns out — everything.Welcome to our first professionally recorded episode inside the new studio — and we couldn’t have asked for a b...
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Episode 190
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51:59
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How to Master Customer Feedback for Faster Janitorial Growth | Polishing Profits Ep. 3
In this episode of Polishing Profits, hosts Mark Anderson, Sharon Cowan, CBSE, and Ed Selkow dig into one of the most critical — and underused — tools in the janitorial world: structured customer feedback.If your only customer c...
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25:18
#189 Why Successful Leaders Invest in Their Health, Energy & Alignment
🧠 What do energy, health, and mindset have to do with scaling a business? Turns out — everything.In this powerful episode, James sits down with Coach Nate Engels, founder of Wellness League, marketing strategi...
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Episode 189
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40:48
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How to Set a Clear Vision for Janitorial Business Growth | Polishing Profits Ep. 2
In Episode 2 of Polishing Profits, hosts Mark Anderson, Sharon Cowan, CBSE, and Ed Selkow tackle one of the most common problems in the cleaning industry: growing without a plan.Most business owners start by reacting — putting o...
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14:18
How to Create Janitorial Customers For Life | Polishing Profits Ep. 1
🎧 This is the first official episode of Polishing Profits under The Profitable Cleaner Network — hosted by Mark Anderson, Sharon Cowan - CBSE, and Ed Selkow.With over 140+ years of combined success running, scaling, and advising janitori...
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24:39
#188 Introducing Polishing Profits: 140+ Years of Janitorial Wisdom — Now on The Profitable Cleaner
🚨 Polishing Profits Is Now Produced by The Profitable CleanerThis episode marks a major milestone in the Profitable Cleaner journey. Your host James Harper announces that Polishing Profits — the podcast hosted by janitori...
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Episode 188
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11:08
#187 The Exact Tools Winning Cleaning Companies Use to Boost Profits & Scale Smarter
🚨 3 WEEK MASTERCLASS SERIES - Part 3: Operational & Sales Software You Need to Know In the final part of our Q2 Masterclass Check-In, James Harper breaks down the tech stack used by high-performing commercial cleaning companies ...
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Episode 187
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40:45
#186 Sub Recruiting Masterclass - How to Scale Your Janitorial Business with Subcontractors & Systems
🚨 3 WEEK MASTERCLASS SERIES - Part 2: Sub-Recruiting, Performance Management & Scaling OperationsIn this episode of The Profitable Cleaner, we dive deep into the subcontractor model and how it’s powering $30M+ janitor...
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Episode 186
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1:18:37
#185 How to Get Janitorial Contracts with Cold Calling, Email & Door-to-Door Sales
🚨 3 WEEK MASTERCLASS SERIES - Part 1: Cold Calling & Prospecting Strategies for Cleaning BusinessesIn this episode of The Profitable Cleaner, we kick off our 3-week masterclass by revealing the exact strategies janitorial comp...
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Episode 184
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47:37
#184: Q2 Check-in: Reflecting on Progress & Setting the Stage for 2025 Goals
In today’s episode of The Profitable Cleaner, I take a deep dive into my Q2 check-in as we reflect on the first 90 days of 2025. We’ve set ambitious goals for the year, but how are we measuring up? Are the habits, systems, and actions we’re tak...
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Episode 184
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13:12
#183 Why Cleaning Businesses NEED AI & Data to Stay Competitive
🚀 The Future of AI in Service-Based Industries 🚀 In this episode of The Profitable Cleaner, James Harper sits down with David Libesman, SVP & GM of AI & Data Analytics at WorkWave, to explore how AI is reshaping...
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Episode 183
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42:17
#182 How Inclusive Housing Creates HUGE Opportunities for Cleaning Businesses
The Future of Independent Living for Adults with Developmental Disabilities 🏡In this episode, we sit down with Beth Rodriguez, Treasurer, Secretary & Property Manager of Trailhead Community, an innovative housing project that...
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Episode 182
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41:18
#181 The Game-Changing Software Every Cleaning Business Should Be Using
🚀 Struggling with inefficiencies in your cleaning business? In this episode of The Profitable Cleaner, James sits down with Florencia Tobar, Marketing Director of Usource, to discuss how technology is transforming the commercial cleani...
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Episode 181
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39:05